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Hotel · Hanoi · Ha Noi Municipality

Bella Rosa Hotel & Travel

In the heart of Hoan Kiem, a 4-star stay known for attentive staff and a rooftop skybar.

  • Exceptional staff rated 9.8
  • Central Old Quarter location
  • Rooftop skybar and sun terrace
8.8 Great 1760 reviews Booking.com 8.8 · 1760 reviews

About

Bella Rosa Hotel & Travel

Bella Rosa Hotel & Travel sits on Cau Go Street in the centre of Hanoi's Hoan Kiem district, surrounded by Vietnamese craft shops and casual bars. The hotel is roughly a 25-minute walk from Hanoi Botanical Garden and a short stroll to the Old Quarter's nightlife and eateries.

The property features a rooftop skybar, a sun terrace, and a 24-hour reception. Its 4-star rooms include options with balconies and lake views, and the hotel provides services like currency exchange, tours and ticket assistance, and a paid airport shuttle.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Outstanding staff — Guests repeatedly mention the warm, attentive team, from reception to breakfast service. Named staff like Laura, Lena and Quang Minh draw specific praise.
  • Central Old Quarter location — Right on Cau Go, the hotel is within easy walking distance of the Old Quarter's shops, restaurants and nightlife.
  • Spacious, quiet rooms — Rooms are described as large, with many having balconies and lake views. The soundproofing earns praise for a good night's sleep.
  • Rooftop skybar and sun terrace — A standout feature for evening drinks, complementing the hotel's leisure facilities.

Worth weighing

4 to weigh
  • Limited parking — While one review mentions hotel parking, the policy list doesn't specify on-site parking, and street parking in the Old Quarter can be tricky.
  • No pets allowed — The hotel does not permit pets, so those travelling with animals will need to look elsewhere.
  • Check-in limited to evening hours — Check-in runs from 14:00 to 23:59, which may not suit late-night arrivals without prior arrangement.
  • Value rating lower than other categories — While rooms and service score above 8.9, the value rating is 8.5, suggesting some guests feel the price is slightly high for what's offered.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Deluxe Single Room Balcony

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Executive Triple Room

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

Junior Suite

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Junior Suite Balcony

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Bella Rosa Suite Lake View

  • 2 King Size Beds
  • Shower
  • Heating
  • Air conditioning

Family Suite

  • 2 Queen Size Beds
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Lift
  • Currency exchange
  • Safe deposit box
  • Luggage storage
  • VIP check-in/out
  • Express check-in/out

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Paid airport shuttle

Food & Drink

  • Welcome drink
  • Snack bar
  • Live entertainment

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Flat-screen TV
  • Free toiletries

Accessibility

  • Rooms/Facilities for disabled
  • Toilet for disabled
  • Bathroom for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 1760 reviews

Guest-rated 8.8/10 from 1,760 reviews

Booking.com · 8.8 · 1760 reviews
8.8Verified guest

“The staff were quick to respond and always ready to help.”

8.8Verified guest

“Brilliant service, and they even had parking available.”

8.8Verified guest

“A quiet room with a balcony, right next to tasty restaurants and shops, and close to the centre and nightlife.”

8.8Verified guest

“The staff were amazing, especially Laura and Lena – super friendly and helpful. They gave us great tips on local food and sights and even stayed in touch via WhatsApp. Our double room was huge with a lovely view, comfy bed and great bathroom. Breakfast was delicious, with beef pho and fresh fruit that were a 10/10. The Old Town location was perfect for walking around.”

8.8Verified guest

“I've stayed here before and would love to come back. Great location, clean and attractive, with large rooms that have balconies and a nice view, plus an extra blanket. The staff were very helpful.”

8.8Verified guest

“The location is perfect, just a short walk to the Old Town. The double room was spacious and quiet, which made for excellent sleep. Above all, the staff were wonderful. Breakfast had a good mix of local dishes and fresh fruits.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: Steps from the hotel, you'll find craft shops, casual bars and lively nightlife. It's a walker's paradise for exploring Hanoi's historic streets.

Hanoi Botanical Garden: About a 25-minute walk away, this green space offers a peaceful retreat from the city buzz.

Tran Quoc Pagoda: Guests heading to this lakeside pagoda can arrange a taxi with the helpful front desk staff.

21 Cau Go, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
24 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Does the hotel have parking?

Some guests mention parking at the hotel, but on-site parking is not confirmed in the hotel's policies. It's best to contact the hotel directly to arrange a space.

Are pets allowed at Bella Rosa Hotel & Travel?

No, the hotel does not allow pets.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available. Guests can arrange this through the hotel.

Is there a rooftop bar?

Yes, the hotel features the Bella Rosa Rooftop Skybar and a sun terrace.

The bottom line

For travellers wanting to be in the thick of Hanoi's Old Quarter with a staff known for going the extra mile, Bella Rosa Hotel & Travel is a reliable, comfortable choice. The rooftop skybar and spacious rooms add to the appeal, though be mindful of the evening check-in window and lack of pet-friendly policy.

8.8Editor's take

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